WheelPlanner Terms of Service

1. Parties and Acceptance

These Terms of Service (“Terms”) are a contract between you and Andrew M. Sanchez (“WheelPlanner,” “we,” “us”), 8939 Foothill Blvd Ste 130, PMB #4003, Rancho Cucamonga, CA 91730, andrew@wheelplanner.com.

By checking the acceptance box at account creation, you (a) agree to these Terms and our Privacy Policy on behalf of your driving school, and (b) represent that you are authorized to enter into this agreement on behalf of the school or business entity you are registering and to bind it to these Terms. If you do not have that authority, or if you do not agree to these Terms and the Privacy Policy, do not create an account.

2. Eligibility

WheelPlanner is a business-to-business service. To sign up you must be a driving school or driving instruction business operating in the United States, and you must be an authorized representative with authority to bind your school to a contract.

WheelPlanner is not available to individuals signing up for personal use.

3. Pricing, Payment, and Automatic Renewal

Subscription rates

Start your free trial before January 15, 2027 and your price is $49/month + $20 per additional instructor for as long as you stay subscribed. From January 15, 2027, new schools pay $79/month + $20 per additional instructor.

Your rates are set by the date your subscription starts, including a subscription that begins with a free trial. January 15, 2027 begins at midnight Pacific time.

The base fee covers your account and one instructor. Each additional instructor adds $20/month.

Payment is by credit or debit card only, processed through Stripe. We do not accept checks, wire transfers, or any other payment method. There are no setup fees, prepayment requirements, or per-no-show charges of any kind.

This paragraph is being reviewed by counsel. Platform fee on parent payments. If you connect a Stripe account so parents can pay you by card through WheelPlanner, each such payment (package purchases, and cancellation or no-show fees charged through WheelPlanner) is made to your Stripe account. Stripe charges its own processing fee on the payment there, under your agreement with Stripe. WheelPlanner keeps a platform fee of 2.5% of each such payment. If you refund a payment, WheelPlanner returns its platform fee on the refunded amount; Stripe's processing fee is not returned by WheelPlanner. Refunds, disputes and chargebacks on these payments are handled in your Stripe account.

Automatic renewal

WheelPlanner provides the following renewal disclosures as a matter of transparency; the California Automatic Renewal Law (Bus. & Prof. Code §§17600-17606) applies to consumer transactions and does not govern this B2B agreement.

Once you have added a payment method and activated a paid subscription, your subscription automatically renews monthly at your subscription's rate (see Pricing changes below) until you cancel. Before your first charge is processed, the signup flow will display the subscription amount, billing frequency, and how to cancel. You will also receive a confirmation email at or before your first charge summarizing your subscription amount, renewal date, and cancellation instructions. To cancel, visit your account settings or email andrew@wheelplanner.com.

Note: a payment method is collected when you start a subscription, including one that begins with a free trial. See Section 4 for trial-to-paid conversion.

Pricing changes

This section is being reviewed by counsel. Your price is locked while your subscription stays active. The monthly base rate and the per-instructor rate in effect when your subscription starts, including a subscription that begins with a free trial, will not go up for as long as that subscription stays active. Adding or removing active instructors changes how many instructors you are billed for, not the rate for each one. The lock ends when the subscription ends: if you cancel, or if a payment fails, is not made up, and the subscription is ended as a result (see Section 5). A change to these Terms under Section 15 will not raise the rate of an active subscription.

WheelPlanner may change the pricing it offers to new subscriptions at any time. New pricing applies to any subscription that starts after the change, including a new subscription by a school whose earlier subscription was cancelled or ended after a failed payment.

4. Free Trial

If a free trial is offered, the trial period, length, and conditions are displayed at checkout and govern. The trial is 30 days. You provide a payment method when you start the subscription, and you are not charged during the trial. Unless you cancel before the trial ends, the subscription converts automatically and your payment method is charged the amount described in Section 3. No further action is required from you for that charge to occur. You may cancel at any time during the trial from your account settings or by emailing andrew@wheelplanner.com; cancelling before the trial ends means you are not charged. The automatic renewal terms in Section 3 apply from the first charge onward.

5. Billing Cycle and Failed Payments

Your subscription renews monthly on the anniversary of your signup date. If a payment fails, we will retry up to two times and notify you by email each time. Accounts with unpaid balances may be suspended if payment is not received within 7 days of the final retry notice. You remain responsible for fees that accrued before suspension.

You may cancel at any time from your account settings or by emailing andrew@wheelplanner.com. Email cancellation requests take effect on the date received, subject to the billing-cycle rule below. Cancellation takes effect at the end of the current billing period. We do not issue refunds for partial months.

6. Your Data

You own your school's data. WheelPlanner stores and processes it only to provide the service to you.

Minor student data. If you enter data about students who are minors, you represent and warrant that you have obtained all required authorizations, consents, and permissions - including from students' parents or guardians where required by applicable law - to provide that student and instructor data to WheelPlanner for processing on your behalf.

Before closing your account you may export your data from your account settings. After your subscription ends, your data is not deleted automatically: it stays stored, and you can still view and export it. From 7 days after the subscription ends, your account may become read-only, which stops new lessons, new instructors, and new online package purchases by parents. WheelPlanner does not currently delete a closed school's data on a set schedule. To ask about deleting your data, email andrew@wheelplanner.com.

Your school is the data controller for the student and instructor information you enter. WheelPlanner is the data processor and custodian.

Breach notification. If WheelPlanner discovers a security incident that affects your school's data, we will notify you immediately following discovery of the breach, so that you can fulfill your own notification obligations under applicable law. See our Privacy Policy for more detail on our security and breach notification practices.

7. Acceptable Use

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly at andrew@wheelplanner.com if you suspect unauthorized access to your account.

You agree to use WheelPlanner only for lawful purposes in connection with operating a legitimate driving school or driving instruction business. You must not:

• Attempt to gain unauthorized access to WheelPlanner or its infrastructure
• Use the service to send unsolicited bulk communications or engage in spam
• Reverse-engineer, copy, or resell WheelPlanner or any part of it
• Enter false or fraudulent information about yourself, your school, or your students
• Use the service in any way that violates applicable law

We may suspend or terminate accounts that violate these rules. The severity of the violation determines whether we provide advance notice.

8. Intellectual Property

WheelPlanner and its licensors own all intellectual property rights in the service, including its software, trademarks, and content. WheelPlanner grants you a limited, non-exclusive, non-transferable license to access and use the service solely for your internal school operations during the term of these Terms. No other rights are granted.

9. Service Availability

WheelPlanner is provided on an “as available” basis. We make no guarantee of any specific uptime percentage or response time. We will make reasonable efforts to keep the service running and notify you of planned maintenance, but we are not liable for downtime, data loss caused by infrastructure failures, or service interruptions outside our control.

10. Warranty Disclaimer

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WHEELPLANNER'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE - REGARDLESS OF THE THEORY OF LIABILITY - IS LIMITED TO THE FEES YOU PAID TO WHEELPLANNER IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM.

IN NO EVENT WILL WHEELPLANNER BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Exceptions. Notwithstanding the foregoing, the cap in this section does not apply to: (i) fraud or intentional misconduct by either party; (ii) gross negligence; or (iii) any liability that cannot be excluded or limited under applicable law.

Some jurisdictions do not allow certain exclusions or limitations of liability; if those rules apply to you, the limitation above will be reduced to the minimum extent permitted by applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless WheelPlanner from any third-party claims, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the service; (b) your violation of these Terms; or (c) your violation of any applicable law or third-party right.

WheelPlanner agrees to indemnify, defend, and hold you harmless from third-party claims arising directly from WheelPlanner's own gross negligence or willful misconduct. WheelPlanner's indemnification obligations under this section are subject to the limitation of liability in Section 11.

Each party will promptly notify the other of any claim subject to indemnification and cooperate reasonably in the defense.

13. Assignment

You may not assign or transfer your rights or obligations under these Terms without WheelPlanner's prior written consent. Any attempted assignment without consent is void. WheelPlanner may assign these Terms in connection with a merger, acquisition, or sale of substantially all of its assets, with notice to you.

14. Term and Termination

These Terms begin when you create your account and continue until terminated.

Either party may terminate by providing 30 days' written notice (email to andrew@wheelplanner.com, or to your account email address, is sufficient). WheelPlanner may terminate immediately if you materially breach these Terms, fail to pay after notice, or engage in conduct that causes harm to the service or other users.

On termination your access to the service ends. Sections 6 (Your Data), 10 (Warranty Disclaimer), 11 (Limitation of Liability), 12 (Indemnification), 16 (Governing Law), and this paragraph survive termination.

15. Changes to These Terms

We may update these Terms from time to time. If a change materially affects your rights or obligations, we will notify you by email at least 30 days before the change takes effect. Your continued use of the service after the effective date constitutes acceptance of the updated Terms. If you do not agree to a change, you may cancel before it takes effect. Pricing changes are governed by Section 3.

16. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute that cannot be resolved informally must be brought exclusively in the state or federal courts located in San Bernardino County, California. Both parties consent to the personal jurisdiction and venue of those courts.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force. An unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its original intent.

18. Entire Agreement

These Terms, together with the Privacy Policy at wheelplanner.com/privacy and any notices posted in the service, constitute the entire agreement between you and WheelPlanner regarding the service and supersede all prior agreements, representations, or understandings on this subject, whether written or oral. No waiver of any provision is effective unless in writing signed by the waiving party.

19. Text Messages (SMS)

This section sets out the terms of the text (SMS) messages sent through WheelPlanner. It applies to your school and to the parents, guardians, drivers and instructors who receive those messages. Section 15 of our Privacy Policy describes the same messages and how mobile numbers are handled.

Who sends the messages

Your text messages come from your driving school. Each school has its own dedicated phone number, and every message names the school, which is the business you opted in to hear from. WheelPlanner is the scheduling service your school uses to send them: it writes the standard lesson messages, sends them when the school's schedule calls for them, delivers the messages the school writes, and keeps the record of your consent. WheelPlanner is operated by Andrew M. Sanchez, 8939 Foothill Blvd Ste 130, PMB #4003, Rancho Cucamonga, CA 91730.

What the messages are

Messages are informational and relate to a specific lesson, waitlist request, or account. To a family they are: lesson confirmations and reminders, schedule changes and cancellations (including weather), instructor and substitute changes, waitlist openings and earlier times you asked for, permit, payment, fee and package notices, and messages your school writes to you about lessons. Instructors and school staff receive texts about their own lessons, substitute (coverage) requests, and student transfers. Payment, fee and package notices state facts only, such as what is owed or how many lesson hours remain, and never offer anything for sale. No marketing, advertising, or promotional messages are sent.

Consent

A recipient opts in only by ticking the separate, unchecked text-message box next to their own mobile number, during signup or in their account settings. Entering a number does not opt it in. A number entered by school staff, or by someone else on the recipient's behalf, is not opted in and receives email instead. As a matter of policy, texts about a student under 18 go to the parent's or guardian's own number first, and a student's own phone is texted only after the parent or guardian has opted in and the student confirms by replying YES from that phone. You can withdraw your consent at any time (see Opting out below). Consent to receive text messages is not a condition of purchase. Your consent is to your school only: if your school stops using WheelPlanner, or you leave the school, its texts to you stop, and your consent is never used for another school or for WheelPlanner itself.

Your school's duties

Your school agrees: to text only people who gave their prior express written consent by ticking that box themselves; not to ask WheelPlanner to text anyone who has not opted in this way; never to record, claim or pass on a consent on someone else's behalf; to write only messages about lessons and the school's schedule, never advertising; to keep any consent it collects outside WheelPlanner and show it on request; and, when a family asks the school to stop texting by phone, email, in person or any other way, to turn texts off for that family in WheelPlanner.

Message frequency

Message frequency varies. It depends on how often lessons are scheduled.

Message and data rates

Message and data rates may apply. WheelPlanner and the school do not charge for text messages, but the recipient's mobile carrier may charge for messages sent or received under their plan.

Opting out and getting help

Reply STOP to any message to opt out. STOP, END, CANCEL, QUIT, UNSUBSCRIBE and REVOKE all work, and so do plain words such as "stop texting me". You can also untick the box in your account settings or ask your school. A STOP sent to one school's number stops texts from that number; to stop texts from every school on WheelPlanner, email andrew@wheelplanner.com. We honor every opt-out within ten business days at the latest, and usually at once. Reply START or UNSTOP to resume. Reply HELP for help. For support, contact andrew@wheelplanner.com or write to 8939 Foothill Blvd Ste 130, PMB #4003, Rancho Cucamonga, CA 91730.

Carriers are not liable for delayed or undelivered messages.

Questions? Contact us at andrew@wheelplanner.com.

WheelPlanner · 8939 Foothill Blvd Ste 130, PMB #4003, Rancho Cucamonga, CA 91730 · andrew@wheelplanner.com